Contact BADC Support

The BADC Support Line should be your first port of call at the BADC. However, before contacting us please check our 10 FAQ (e.g. password, acknowledgements, etc) which answers the most common user queries.
Please do not send any attachments larger than 3Mb, without first contacting the BADC Helpdesk. If you need to send a larger file then please deposit it in your Requests folder where it can be accessed by the BADC staff.

If you contact the BADC Support, your query will then be directed to the appropriate person. We store and review all queries received to help us improve our service. To keep track of you query we use specialist software which, amongst other things, will provide you with a complete history of all messages related to your query. Please read BADC Query system for details of how the system works and an explanation of the format of the reply you will receive from the BADC.

The majority of queries will be responded to by the next working day ...if you are not yet convinced, please check what other BADC users think of the BADC!

Email address: BADC@rl.ac.uk

Telephone/Voicemail: +44 (0) 1235 44 64 32

Postal address:

The NCAS British Atmospheric Data Centre,
RAL Space
R25 - Room 1.121
STFC Rutherford Appleton Laboratory
Harwell Oxford
Didcot
OX11 0QX
England, UK.

Last Modified: