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2001 Web user survey results


Below are displayed the results of the survey (6 questions).

Question 1: How would you rate our web site?

outstanding - 16%
very good - 63%
good - 21%
Fair - 0%
Poor - 0%

Question 2: Do you find the site easy to navigate?

Yes - 94%
No - 6%

Question 3: Do you find access to data and relative documentation quick and easy?

Yes - 85%
No - 15%

Question 4: Do you find the home page informative about the content/layout of the BADC site?

Yes - 96%
No - 4%

Question 5: From the list below, please state which BADC web service you use most or find most useful.

Homepage:

 "About BADC" page  56% found it useful
 Met Office data button on front page  36% found it very useful
 ECMWF data button on front page  48% found it non-useful
 Chemistry data button on front page  66% found it non-useful
 Stratospheric data button on front page  67% found it non-useful
 NERC data button on front page  56% found it non-useful
 CAST  73% found it non-useful

Services:
 Trajectory service  61% never used it
 Browse archive  47% found it very useful
 Dataset documentation web pages  56% found it very useful
 Dataex Nasa Ames file format checker  70% found it non-useful
 Highlighted sites  48% found it non-useful
 Help page  45% found it useful
 BADC news  43% found it non-useful
Conferences calendar   57% found it non-useful
 Contact BADC  74% found it useful
 Contact data suppliers  52% found it non-useful
 Registration  37% found it useful

Searching catalogues

 Search BADC datasets catalogue  48% found it very useful
 Search for Met Office stations  62% found it very useful
 Search links  41% found it non-useful

 

Question 6: If you have any other comments and suggestions, please write them below.

-The trajectory stuff is  VU - Very Useful
-Anabelle menachet is very pro.
-the message for new stuff is veryusefull
-Less restrictions on data for registered users
-More data
-In general, I find the Badc site intuitive and easy to use with good
quality search facilities which generally will locate the required data.
Overall, I rate this site as a top site for ease of data access, once
registered.
-Could the page  asking for your password be integrated better. At the moment 
you head down one patch to get to the page to put your username and password in,
and then go backwards to get to a point where you can get onto the other pages. 
Could the page with the password be put into the path you would take to get 
hold of the data?
-German sites try to be presented in english too
-WHY don't ENGLISH sites have any translation into German ?
-An excellent innovation
-I have previously made suggestions and comments which have been followed up - thanks!
-It has been a pleasure to work with BADC staff.
-One thing I, and many other colleagues in Leeds would find extremely
useful (particularly those involved in UWERN), would be an effort to bring
the high-resolution UK radiosonde data archive up to date. Currently there
are no data at all from many stations, and others seem never to be
updated.
-I am very impressed with the helpfulness of BADC support who got back to my 
emails promptly and supplied me with data I asked for.
-I have found the four years of global radiosonde data very useful.
However a longer period of radiosonde ascents would help me a lot
-Keep up the good work. I've always found the BADC very helpful and the access
to data makes life so much simpler!
-It should be useful a data extraction through date in the Met Office
Stations utility, i.e., "choose all the data in Britain from 2000-10-21 at
12:00"
-Anabelle is particularly helpful in responding to queries and getting the
data that we need. Thank you very much!
-When I tell colleagues about the datasets available they are often amazed
and have never heard of it.  I work in a Groundwater Protection group in a
Civil Engineering department.
-Never having used huge datasets before, i signed up to BADC and another
unrelated one - with BADC I am now a high-speed whizz at the data I use, but
the other site I struggle desperately with - your site is simple, but with
all the data I need.
-the data selection and download should be made easier
-I was trying to download 25 years worth of weather info (from three types of
file) into excel format. This took quite a long time as I couldn't find any
way to do this other than to download each file individually. My problem
would have benefited from the ability to select files and years at the web
site and then start and leave the downloads running while I did something
else
-I would just like to say that in the past I have asked the staff at BADC
to get some ECMWF data for me  I found them extremely helpful and
friendly.  Therefore a big thankyou to the staff.
-Finding which data is approprita takes time the first time
-BADC is a fantastically useful site. Much of my research totally depends
on its contents.
-The "bulk download" of datasets for a given Met. Station is a very useful feature.
-I am very happy with the BADC service.
-I have found that the site is not particularly easy to navigate.
this is probably because I am not a frequent visitor to the site and I
forget which page I need.  When I first started using the site, I
found myself going from page to page until I eventually got to where
I wanted to be.
-The site wold be greatly improved by asking for the visitor to log on
somewhere on the home page (In big bold letters that even I
couldn't miss).
One good aspect of the web site is that once logged on, I can
easily access the data I require because there are pages that
remind me which data I am allowed to view.
-he data made available by the BADC is useful to those working in a vatriety of
disciplines, not just meteorology, it would therefore be useful to have simplified
explanations of the services supplied.
I found that accessing the correct data was extremely easy and
straight forward.  However, it was slightly annoying that I had to
look up the type of units used, because they were not displayed as
column headings.  For example, land surface data supplied by the
Met Office did not tell me whether the units for wind speed were in
mph, metres per second or knots.
-it's a very good site, very easy to use for many purposes, without being intefered by cosmetic complications - congratulations!
-Could you please indicate the source of the data set available and
make a link to this source ? I regard that not all sources are
included and sometimes, mainly when the data are gathered from the GTS
system, we can not contact directly the organisation (whatever) who provide
the data for questions about the data and other issues.
-not too easy - less techy look and feel - and real orientation in terms of
levels of information
-understanding where I am and how to get to where I want to go for solar
radiation in any particular county
-This may be an "old" statement, but the last time I did look at the
News section it was very out of date. But generally I find the service first class
-It is a great service -especially for our MSc and PhD students
-The web interface to download data could be improved (useful if when click on filename, automatically appears in fetch box)
- A sort of calendar showing data availability at one glance would be useful
-The BADC site serves my purposes well and although a 'light' user my job
would be made inestimatably harder if the site did not exist.
-As a quite recent user, I have never used most of what is proposed by BADC.
But I found the site potentially useful, clear and complete in informations.
-This is an excellent service and an excellent website - one of the easiest to
use that I have encountered.  Keep up the good work!
-It seems BADC is in charge of many unique datasets.
It will be very usefull for the community that you provide some DIF
describing those dataset to IDN.
I found only four DIF on the french node of IDN (http://idn.cnes.fr)
. UK Meteorological Office UARS Assimilated Data Held at the British
Atmospheric Data Centre
. UARS, MST-Radar, TOMS, and TOVS/SSU Data from the British Atmospheric Data
Center, Rutherford Appleton Laboratory via WWW
. Total Ozone Mapping Spectrometer Data held at the British Atmospheric Data
Centre
. Improved Stratospheric And Mesospheric Sounder via WWW

I noticed the great effort you made around AMES format (checker and viewer).
Do you plan to give free access to users like me to those softwares ?

Your site is for me the most userfriendly I have to use.
As datasubmitter, I really appreciate working with you.
-When searching for sites in the Met Office land surface dataset, it
would be helpful if the user could indicate points on larger scale
maps. It would also help if the boundaries of the search box were
indicated. It is quite difficult to use the current system to find
relevant sites in the uplands of Scotland.
-It's not always clear where one should go to find the information
required, or where to find the logon page. This is probably just me being
slow!
-Once I'm in the system I DO find it easy to find the information but if
one needs data from several years it can take ages to download the relevant
files. I'd like to see a facility for stating what data one requires and
having the relevant files compiled by the system for download. e.g.: if I
want temperature for Oxford for 1983-1993, it would be good if I could type
that somewhere and have the data presented.
-I think the BADC service is one of the most valuable facilities I have
come across in years. It saves me a lot of time and effort in my research.
-It did take me a while of using the web site before I understood how to find
data sets easily.
- Met data - quite a lot of the sites have sections of data missing (whole
months for example), and some have not been updated with data from the end
of 2000 and 2001.  This can make getting the relevant data difficult.
However (as mentioned before) Anabelle Menochet is very helpful in sorting
out any difficulties!
A very useful addition to the site would be a clickable map of the country
with all the available met stations marked on it.
-I could not select the records that I wanted from the met office
records (sunshine, temp, rainfall, soil temp) without going into
every single location. so I downloaded  all the data and edited it
myself.
-I'm interested in radiosonde data of a single month from a larger
region, so  it would be easier for me (!)
- to find the data sorted by date and less structured by
country/site/year or
- to have the files accessible by ftp.
-I find the website to be well layed-out and very easy to navigate. All the
information I require has been easy to find and access, thankyou.
-Need little bit more description about the scientific programs, data
avaliability and some example charts would be required

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